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NATIONAL BESTSELLER • Winner of the 2021 National Business Book Award • Shortlisted for the 2021 Donner Prize A bold and urgent argument by the Prime Minister of Canada and former bank governor on the radical, foundational change that is required if we are to build an economy and society based not on market values but on human values. Our world is full of fault lines—growing inequality in income and opportunity; systemic racism; health and economic crises from a global pandemic; mistrust of experts; the existential threat of climate change; deep threats to employment in a digital economy with robotics on the rise. These fundamental problems and others like them, argues Mark Carney, stem from a common crisis in values. Drawing on the turmoil of the past decade, Mark Carney shows how “market economies” have evolved into “market societies” where price determines the value of everything.  When we think about what we, as individuals, value most highly, we might list fairness, health, the protection of our rights, economic security from poverty, the preservation of natural diversity, resources, and beauty. The tragedy is, these things that we hold dearest are too often the casualties of our twenty-first century world, where they ought to be our bedrock.  In this profoundly important new book, Mark Carney offers a vision of a more humane society and a practical manifesto for getting there. How we reform our infrastructure to make things better and fairer is at the heart of every chapter, with outlines of wholly new ideas that can restructure society and enshrine our human values at the core of all that we build for our children and grandchildren. |
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This international bestseller, with more than 3 million copies sold, offers a field-tested approach to high-stakes negotiations—whether in the boardroom, in your community, or at home. Life is a series of negotiations, and negotiation is at the heart of collaboration—whether you are a business executive, a salesperson, a parent , a community leader, or a spouse. As a former FBI hostage negotiator, Chris Voss gives you the tools to be effective in any situation: negotiating a business deal, buying (or selling) a car, negotiating a salary, acquiring a home, renegotiating rent, deliberating with your partner, or communicating with your children. Taking the power of persuasion, empathy, active listening, and intuition to the next level, Never Split the Difference gives you the competitive edge in any difficult conversation or challenging situation. This book is a masterclass in influencing others, no matter the circumstances. After a stint policing the rough streets of Kansas City, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference distills the Voss method, revealing the skills that matter most when it comes to achieving your goals in both your professional and personal life. Step-by-step, Voss show you how to: Establish Rapport Create Trust with Tactical EmpathyGain the Permission to Persuade Shape What Is Fair Calibrate QuestionsTransform Conflict into CollaborationSpot LiarsCreate Breakthroughs by Revealing the Unknown Unknowns Never Split the Difference is your definitive source for defusing potential crises, winning people over, and achieving your goals at work and at home. |
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The #1 New York Times bestseller. Over 20 million copies sold! Translated into 60+ languages! Tiny Changes, Remarkable Results No matter your goals, Atomic Habits offers a proven framework for improving--every day. James Clear, one of the world's leading experts on habit formation, reveals practical strategies that will teach you exactly how to form good habits, break bad ones, and master the tiny behaviors that lead to remarkable results. If you're having trouble changing your habits, the problem isn't you. The problem is your system. Bad habits repeat themselves again and again not because you don't want to change, but because you have the wrong system for change. You do not rise to the level of your goals. You fall to the level of your systems. Here, you'll get a proven system that can take you to new heights. Clear is known for his ability to distill complex topics into simple behaviors that can be easily applied to daily life and work. Here, he draws on the most proven ideas from biology, psychology, and neuroscience to create an easy-to-understand guide for making good habits inevitable and bad habits impossible. Along the way, readers will be inspired and entertained with true stories from Olympic gold medalists, award-winning artists, business leaders, life-saving physicians, and star comedians who have used the science of small habits to master their craft and vault to the top of their field. Learn how to: make time for new habits (even when life gets crazy);overcome a lack of motivation and willpower;design your environment to make success easier;get back on track when you fall off course;...and much more. Atomic Habits will reshape the way you think about progress and success, and give you the tools and strategies you need to transform your habits--whether you are a team looking to win a championship, an organization hoping to redefine an industry, or simply an individual who wishes to quit smoking, lose weight, reduce stress, or achieve any other goal. |
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INSTANT #1 NEW YORK TIMES BESTSELLER In his New York Times bestselling book, Discipline Is Destiny , Ryan Holiday made the Stoic case for a life of self-discipline. In this much-anticipated third installment in the Stoic Virtues series, he argues for the necessity of doing what’s right – even when it isn’t easy For the ancients, everything worth pursuing in life flowed from a strong sense of justice—or one’s commitment to doing the right thing, no matter how difficult. In order to be courageous, wise, and self-disciplined, one must begin with justice.  The influence of the modern world often tells us that acting justly is optional. Holiday argues that that’s simply untrue—and the fact that so few people today have the strength to stand by their convictions explains much about why we’re so unhappy. In Right Thing, Right Now, Holiday draws on fascinating stories of historical figures such as Marcus Aurelius, Florence Nightingale, Jimmy Carter, Gandhi, and Frederick Douglass, whose examples of kindness, honesty, integrity, and loyalty we can emulate as pillars of upright living. Through the lives of these role models, readers learn the transformational power of living by a moral code and, through the cautionary tales of unjust leaders, the consequences of an ill-formed conscience. The Stoics never claimed that living justly was easy, only that it was necessary. And that the alternative—sacrificing our principles for something lesser—was considered only by cowards and fools. Right Thing, Right Now is a powerful antidote to the moral failures of our modern age, and a manual for living virtuously. |
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Depuis l’entrée en vigueur de l’assurance maladie en 1970, le réseau de la santé québécois est étudié par des commissions, disséqué dans des rapports et bouleversé par des réformes. Dans L’indomptable Mammouth, l’ex-conseiller politique Pascal Mailhot et la journaliste Marie-Michèle Sioui explorent les multiples tentatives de réforme du mastodonte qu'est devenu le système de santé québécois. À travers des entrevues avec 30 personnalités, dont François Legault, Philippe Couillard et Pauline Marois, leur récit raconte la récente création de Santé Québec et met en lumière un réseau façonné par les ambitions politiques, les résistances corporatistes et les rêves de ceux qui ont voulu, chacun à leur manière, mettre au pas le « mammouth » de la santé. |
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We live in an extraordinary time. Technological advances are happening at a rate faster than our ability to understand them, and in a world that moves faster than we can imagine, we cannot afford to stand still. These advances bring efficiency and abundance—and they are profoundly deflationary.Our economic systems were built for a pre-technology era when labour and capital were inextricably linked, an era that counted on growth and inflation, an era where we made money from inefficiency. That era is over, but we keep on pretending that those economic systems still work.The only thing driving growth in the world today is easy credit, which is being created at a pace that is hard to comprehend—and with it, debt that we will never be able to pay back. As we try to artificially drive an economic system built for the past, we are creating more than just economic trouble.On our current path, our world will become profoundly more polarized and unsafe. We need to build a new framework for our local and global economies, and soon; we need to accept deflation and embrace the abundance it can bring. Otherwise, the same technology that has the power to bring abundance to us and our world will instead destroy it.In this extraordinary contrarian book, Jeff Booth, a leading mind and CEO in e-commerce and technology for 20 years, details the technological and economic realities shaping our present and our future, and the choices we face as we go forward—a potentially alarming, but deeply hopeful situation. |
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“This impassioned book invites readers to the deep end of life where authentic soul work and human transformation become pressing concerns.” — Publishers Weekly 2019 Independent Publisher Book Awards Gold Medalist in the Aging/Death & Dying Category From bestselling author Parker J. Palmer comes a brave and beautiful book for all who want to age reflectively, seeking new insights and life-giving ways to engage in the world. “Age itself,” he says, “is no excuse to wade in the shallows. It’s a reason to dive deep and take creative risks.” Looking back on eight decades of life—and on his work as a writer, teacher, and activist—Palmer explores what he’s learning about self and world, inviting readers to explore their own experience. In prose and poetry—and three downloadable songs written for the book by the gifted Carrie Newcomer—he meditates on the meanings of life, past, present, and future. With compassion and chutzpah, gravitas and levity, Palmer writes about cultivating a vital inner and outer life, finding meaning in suffering and joy, and forming friendships across the generations that bring new life to young and old alike. “This book is a companion for not merely surviving a fractured world, but embodying—like Parker—the fiercely honest and gracious wholeness that is ours to claim at every stage of life. ” —Krista Tippett, New York Times -bestselling author of Becoming Wise “A wondrously rich mix of reality and possibility, comfort and story, helpful counsel and poetry, in the voice of a friend . . . This is a book of immense gratitude, consolation, and praise.” —Naomi Shihab Nye, National Book Award finalist |
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L'univers de l’investissement boursier regorge de mythes, d’idées reçues et de croyances inquiétantes.    Au moment où les Québécois n'ont jamais été aussi nombreux à transiger à la Bourse,  le nouveau livre de Nicolas Bérubé, auteur du bestseller  Les millionnaires ne sont pas ceux que vous croyez,  révèle comment n'importe quel investisseur peut s'enrichir et battre les pros à la Bourse en y investissant moins de 15 minutes par année.    En utilisant des exemples accrocheurs comme le vol méconnu de la Joconde, la catastrophe boursière d'Isaac Newton, ou encore l'erreur commise par l'un des plus grands investisseurs du monde, l'auteur parvient à transformer un sujet qui peut être en apparence être aride en un parcours captivant à travers l'histoire, la psychologie et la finance.    À l'aide des toutes dernières études, l'auteur identifie les bonnes façons d'investir, et donne des conseils concrets pour se lancer ou prendre ses placements en main dès aujourd'hui.    Contrairement à la nanotechnologie ou au génie civil, investir est une activité simple, que toute une industrie s’acharne à vouloir rendre compliqué pour justifier son existence. Ce livre donne les outils pour le comprendre et le goût de mieux gérer ses placements. |
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Vous souhaitez apprendre à investir et gagner de l'argent ? Simple et accessible, même à ceux qui n’ont aucune connaissance financière, ce guide vous accompagne pas à pas sur les traces de Warren Buffett pour placer votre argent avec succès. Outre les techniques financières du plus célèbre des investisseurs, Mary Buffett et Sean Seah présentent les habitudes quotidiennes, les bons réflexes à acquérir et les pièges à éviter pour se lancer, réussir ses investissements et devenir riche. Des exemples concrets expliquent les différentes stratégies pour analyser les entreprises à potentiel et se construire un portefeuille qui rapporte, en s’appuyant sur l’expérience de Warren Buffett et d’autres investisseurs qui ont fait fortune. Au-delà des techniques, investir est un état d'esprit  ! |
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Now featuring a new preface by Peter Thiel Two renowned investment advisors and authors of the bestseller The Great Reckoning bring to light both currents of disaster and the potential for prosperity and renewal in the face of radical changes in human history as we move into the next century. The Sovereign Individual details strategies necessary for adapting financially to the next phase of Western civilization. Few observers of the late twentieth century have their fingers so presciently on the pulse of the global political and economic realignment ushering in the new millennium as do James Dale Davidson and Lord William Rees-Mogg. Their bold prediction of disaster on Wall Street in Blood in the Streets was borne out by Black Tuesday. In their ensuing bestseller, The Great Reckoning, published just weeks before the coup attempt against Gorbachev, they analyzed the pending collapse of the Soviet Union and foretold the civil war in Yugoslavia and other events that have proved to be among the most searing developments of the past few years. In The Sovereign Individual, Davidson and Rees-Mogg explore the greatest economic and political transition in centuries—the shift from an industrial to an information-based society. This transition, which they have termed "the fourth stage of human society," will liberate individuals as never before, irrevocably altering the power of government. This outstanding book will replace false hopes and fictions with new understanding and clarified values. |
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Over 8 million copies sold around the world. The original book from Morgan Housel, the New York Times bestselling author of Same As Ever. Doing well with money isn't necessarily about what you know. It's about how you behave. And behavior is hard to teach, even to really smart people. Money – investing, personal finance, and business decisions – is typically taught as a math-based field, where data and formulas tell us exactly what to do. But in the real world people don't make financial decisions on a spreadsheet. They make them at the dinner table, or in a meeting room, where personal history, your own unique view of the world, ego, pride, marketing, and odd incentives are scrambled together. In The Psychology of Money, award-winning author Morgan Housel shares 19 short stories exploring the strange ways people think about money and teaches you how to make better sense of one of life's most important topics. |
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In his previous books, noted management consultant Glenn Shepard showed managers how to get the most from their workforce. Now, in How to Be the Employee Your Company Can't Live Without, Shepard shows employees how to get the most from themselves, their jobs, and their careers. This practical, actionable guide explains what today's managers are really looking for in employees, what they place the highest value on, and how employees can surpass expectations to gain raises and promotions. Based on common-sense principles that will work for anyone in any career, this practical, real-world guide shows you how to: Answer the one question that will immediately make you a highly valued employee Excel in your job by simply showing your employer how much you care about your job Create job security by earning a reputation as the most reliable person around Learn the right way to make mistakes Develop the kind of professional work ethic that gets you promoted Be the problem-solver companies are looking for And take control of your professional destiny! Millions of Americans feel stuck in dead-end jobs that are getting them nowhere. Often they think, despite their best efforts, that no one will notice or reward their success. How to Be the Employee Your Company Can't Live Without shows you how to excel at the office and garner the recognition you've worked hard to earn. Master these principles and apply them every day at work and unlimited success will be your reward. |
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An instant classic, this revised and updated edition of the phenomenal bestseller dispels the myths about starting your own business. Small business consultant and author Michael E. Gerber, with sharp insight gained from years of experience, points out how common assumptions, expectations, and even technical expertise can get in the way of running a successful business. Gerber walks you through the steps in the life of a business—from entrepreneurial infancy through adolescent growing pains to the mature entrepreneurial perspective: the guiding light of all businesses that succeed—and shows how to apply the lessons of franchising to any business, whether or not it is a franchise. Most importantly, Gerber draws the vital, often overlooked distinction between working on your business and working in your business. The E-Myth Revisited will help you grow your business in a productive, assured way. |
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Que vous soyez toiletteur canin, agente immobilière, acteur, avocate ou graphiste, Le Guide du travailleur autonome 3.1 est fait pour vous. Faut-il s’incorporer ? Que déduire ? Comment s’assurer ? Comment négocier ? Pourquoi le site web ? Trouvez les réponses à ces questions clés ici ! Cette édition mise à jour du coffre à outils essentiel des travailleurs autonomes vous donnera également toute les informations nécessaires au calcul des taxes, incluant des modèles de tableurs et de factures faciles à adapter selon vos besoins. Avec beaucoup d’humour, ce guide ultrapratique passe au crible tous les aspects du quotidien entrepreneurial, sans jamais tourner autour du pot : depuis l’aménagement de l’espace de travail jusqu’à la gestion des relations avec les clients et les banquiers, en passant par la conception du plan d’affaires et de campagnes publicitaires, tout y est. L’auteur met également à profit sa propre expérience de travailleur autonome pour aborder des sujets incontournables à l’heure du web, tels que la création d’un site, l’utilisation de bases de données et la présence sur les réseaux sociaux. + Les 13 péchés capitaux qui guettent le travailleur autonome, et les façons d’y échapper. + Des questions des lecteurs axées sur les préoccupations les plus courantes. + Des outils pour simplifier la comptabilité. + Des modèles de documents indispensables, téléchargeables depuis le web ! |
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As seen on the new NETFLIX series! The groundbreaking NEW YORK TIMES and WALL STREET JOURNAL BESTSELLER that taught a generation how to earn more, save more, and live a rich life—now in a revised 2nd edition.   Buy as many lattes as you want. Choose the right accounts and investments so your money grows for you—automatically. Best of all, spend guilt-free on the things you love.   Personal finance expert Ramit Sethi has been called a “wealth wizard” by Forbes and the “new guru on the block” by Fortune . Now he’s updated and expanded his modern money classic for a new age, delivering a simple, powerful, no-BS 6-week program that just works.   I Will Teach You to Be Rich will show you: • How to crush your debt and student loans faster than you thought possible • How to set up no-fee, high-interest bank accounts that won’t gouge you for every penny • How Ramit automates his finances so his money goes exactly where he wants it to—and how you can do it too • How to talk your way out of late fees (with word-for-word scripts) • How to save hundreds or even thousands per month (and still buy what you love) • A set-it-and-forget-it investment strategy that’s dead simple and beats financial advisors at their own game • How to handle buying a car or a house, paying for a wedding, having kids, and other big expenses—stress free • The exact words to use to negotiate a big raise at work   Plus, this 10th anniversary edition features over 80 new pages, including: • New tools • New insights on money and psychology • Amazing stories of how previous readers used the book to create their rich lives   Master your money—and then get on with your life.   |
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Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again. |
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AN INSTANT NEW YORK TIMES BESTSELLER From Wharton professor and author of the popular One Useful Thing Substack newsletter Ethan Mollick comes the definitive playbook for working, learning, and living in the new age of AI Something new entered our world in November 2022 — the first general purpose AI that could pass for a human and do the kinds of creative, innovative work that only humans could do previously. Wharton professor Ethan Mollick immediately understood what ChatGPT meant: after millions of years on our own, humans had developed a kind of co-intelligence that could augment, or even replace, human thinking. Through his writing, speaking, and teaching, Mollick has become one of the most prominent and provocative explainers of AI, focusing on the practical aspects of how these new tools for thought can transform our world.  In Co-Intelligence , Mollick urges us to engage with AI as co-worker, co-teacher, and coach. He assesses its profound impact on business and education, using dozens of real-time examples of AI in action. Co-Intelligence shows what it means to think and work together with smart machines, and why it's imperative that we master that skill.  Mollick challenges us to utilize AI's enormous power without losing our identity, to learn from it without being misled, and to harness its gifts to create a better human future. Wide ranging, hugely thought-provoking, optimistic, and lucid, Co-Intelligence reveals the promise and power of this new era. |
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Adopt the investment strategy that turned a school teacher into a millionaire Millionaire Teacher shows you how to achieve financial independence through smart investing — without being a financial wizard. Author Andrew Hallam was a high school English teacher. He became a debt-free millionaire by following a few simple rules. In this book, he teaches you the financial fundamentals you need to follow in his tracks. You can spend just an hour per year on your investments, never think about the stock market's direction — and still beat most professional investors. It's not about get-rich-quick schemes or trendy investment products peddled by an ever-widening, self-serving industry; it's about your money and your future. This new second edition features updated discussion on passive investing, studies on dollar cost averaging versus lump sum investing, and a detailed segment on RoboAdvisors for Americans, Canadians, Australians, Singaporeans and British investors. Financial literacy is rarely taught in schools. Were you shortchanged by your education system? This book is your solution, teaching you the ABCs of finance to help you build wealth. Gain the financial literacy to make smart investment decisions Learn why you should invest in index funds Find out how to find the right kind of financial advisor Avoid scams and flash-in-the-pan trends Millionaire Teacher shows how to build a strong financial future today. |
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Gold Medal Winner--Tops Sales World's Best Sales and Marketing Book “Fast, fun and immensely practical.” —JOE SULLIVAN, Founder, Flextronics “Move over Neil Strauss and game theory. Pitch Anything reveals the next big thing in social dynamics: game for business.” —JOSH WHITFORD, Founder, Echelon Media “What do supermodels and venture capitalists have in common?They hear hundreds of pitches a year. Pitch Anything makes sure you get the nod (or wink) you deserve.” —RALPH CRAM, Investor “ Pitch Anything offers a new method that will differentiate you from the rest of the pack.” —JASON JONES, Senior Vice President, Jones Lang LaSalle “If you want to pitch a product, raise money, or close a deal, read Pitch Anything and put its principles to work.” —STEVEN WALDMAN, Principal and Founder, Spectrum Capital “ Pitch Anything opened my eyes to what I had been missing in my presentations and business interactions.” —LOUIE UCCIFERRI, President, Regent Capital Group “I use Oren’s unique strategies to sell deals, raise money, and handle tough situations.” —TAYLOR GARRETT, Vice President, White Cap “A counter-intuitive method that works.” —JAY GOYAL, CEO, SumOpti About the Book: When it comes to delivering a pitch, Oren Klaff has unparalleled credentials. Over the past 13 years, he has used his one-of-a- kind method to raise more than $400 million—and now, for the fi rst time, he describes his formula to help you deliver a winning pitch in any business situation. Whether you’re selling ideas to investors, pitching a client for new business, or even negotiating for a higher salary, Pitch Anything will transform the way you position your ideas. According to Klaff, creating and presenting a great pitch isn’t an art—it’s a simple science. Applying the latest findings in the field of neuroeconomics, while sharing eye-opening stories of his method in action, Klaff describes how the brain makes decisions and responds to pitches. With this information, you’ll remain in complete control of every stage of the pitch process. Pitch Anything introduces the exclusive STRONG method of pitching, which can be put to use immediately: S etting the Frame T elling the Story R evealing the Intrigue O ffering the Prize N ailing the Hookpoint G etting a Decision One truly great pitch can improve your career, make you a lot of money—and even change your life. Success is dependent on the method you use, not how hard you try. “Better method, more money,” Klaff says. “Much better method, much more money.” Klaff is the best in the business because his method is much better than anyone else’s. And now it’s yours. Apply the tactics and strategies outlined in Pitch Anything to engage and persuade your audience—and you’ll have more funding and support than you ever thought possible. |
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A sharp, fiercely argued takedown of neoliberalism that not only defines this slippery concept but connects it to the climate crisis, poverty, and fascism—and shows us how to fight back. Neoliberalism is the dominant ideology of our time. It shapes us in countless ways, yet most of us struggle to articulate what it is. Worse, we have been persuaded to accept this extreme creed as a kind of natural law. In Invisible Doctrine, journalist George Monbiot and filmmaker Peter Hutchison shatter this myth. They show how a fringe philosophy in the 1930s—championing competition as the defining feature of humankind—was systematically hijacked by a group of wealthy elites, determined to guard their fortunes and power. Think tanks, corporations, the media, university departments and politicians were all deployed to promote the idea that people are consumers, rather than citizens. One of the most pernicious effects has been to make our various crises—from climate disasters to economic crashes, from the degradation of public services to rampant child poverty—seem unrelated. In fact, they have all been exacerbated by the “invisible doctrine,” which subordinates democracy to the power of money. Monbiot and Hutchison connect the dots—and trace a direct line from neoliberalism to fascism, which preys on people’s hopelessness and desperation. Speaking out against the fairy tale of capitalism and populist conspiracy theories, Monbiot and Hutchison lay the groundwork for a new politics, one based on truly participatory democracy and “private sufficiency, public luxury”: an inspiring vision that could help bring the neoliberal era to an end. |
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From a New York Times bestselling author, learn to master one of our economy’s rarest skills–the ability to focus–and achieve groundbreaking results. Deep work is the power to focus without distraction on a cognitively demanding task. It allows you to quickly master complicated information and produce better results in less time–a superpower in our increasingly competitive economy. In Deep Work , author and professor Cal Newport presents four rules for transforming your mind and habits to support this skill: 1. Work Deeply  2. Embrace Boredom  3. Quit Social Media  4. Drain the Shallows  A mix of cultural criticism and actionable advice, Deep Work uses examples from Carl Jung to social media pioneers to demonstrate how great thinkers have focused their minds in a nonstop world. |
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What's the secret to sales success? If you're like most business leaders, you'd say it's fundamentally about relationships-and you'd be wrong. The best salespeople don't just build relationships with customers. They challenge them. The need to understand what top-performing reps are doing that their average performing colleagues are not drove Matthew Dixon, Brent Adamson, and their colleagues at Corporate Executive Board to investigate the skills, behaviors, knowledge, and attitudes that matter most for high performance. And what they discovered may be the biggest shock to conventional sales wisdom in decades. Based on an exhaustive study of thousands of sales reps across multiple industries and geographies, The Challenger Sale argues that classic relationship building is a losing approach, especially when it comes to selling complex, large-scale business-to-business solutions. The authors' study found that every sales rep in the world falls into one of five distinct profiles, and while all of these types of reps can deliver average sales performance, only one-the Challenger- delivers consistently high performance. Instead of bludgeoning customers with endless facts and features about their company and products, Challengers approach customers with unique insights about how they can save or make money. They tailor their sales message to the customer's specific needs and objectives. Rather than acquiescing to the customer's every demand or objection, they are assertive, pushing back when necessary and taking control of the sale. The things that make Challengers unique are replicable and teachable to the average sales rep. Once you understand how to identify the Challengers in your organization, you can model their approach and embed it throughout your sales force. The authors explain how almost any average-performing rep, once equipped with the right tools, can successfully reframe customers' expectations and deliver a distinctive purchase experience that drives higher levels of customer loyalty and, ultimately, greater growth. |
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Wall Street Journal Bestseller Learn to conquer the one real hurdle to scaling your company and growing rich: Time How you use your free time will make or break your success. The secret? It’s not about working harder or finding more time to do work. It’s about designing the freedom to engage in the high-value work that brings you energy and fulfillment. This is at the heart of the message that has made Dan Martell the world’s most popular SaaS (Software-as-a-Service) coach. Now, in his first book, Buy Back Your Time, he teaches entrepreneurs at every level how to scale their business, fast, while avoiding burnout. Trading money for time—that is, literally buying back free space in your calendar—will give you more financial success than you ever dreamed was possible. With over two decades of experience as a serial entrepreneur and founder, Dan Martell will teach you the secrets to work less and play more while building an empire. He’ll dig into the practical steps that will allow you to start buying back time immediately , while also developing operating procedures and hiring practices that will ensure rapid and robust growth. And he will teach you how to invest in your newfound time wisely—at work and at home—so you keep building your empire while living your best life.  Buy Back Your Time is the definitive guide for entrepreneurs at every level on how to succeed in business while enjoying more freedom than you ever imagined. |
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Los 7 Hábitos de la Gente Altamente Efectiva es el método más claro, certero y eficaz para mejorar tu vida y liderazgo en los negocios. El método de Stephen R. Covey está dividido en siete etapas que el lector deberá asimilar y poner en práctica por su propia cuenta, adaptándolas a su personalidad y aplicándolas libremente en todos los ámbitos de la vida empresarial. Los 7 Hábitos de la Gente Altamente Efectiva – Edición de Imágenes toma esta filosofía y la resume, en una serie de claras y concisas infografías. Estas imágenes resumen y analizan cada uno de los siete hábitos por separado, explicando con todo detalle, la funcionalidad y práctica de cada uno de ellos. |
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The Elements of Style By William Strunk, Jr. The Elements of Style (1918) (aka Strunk & White), by William Strunk, Jr., and E.B. White, is an American English writing style guide. It is the best-known, most influential prescriptive treatment of English grammar and usage, and often is required reading and usage in U.S. high school and university composition classes. The original, 1918 edition of The Elements of Style detailed eight elementary rules of usage, ten elementary principles of composition, “a few matters of form”, and a list of commonly misused words and expressions. Asserting that one must first know the rules to break them, this classic reference book is a must-have for any student and conscientious writer. Intended for use in which the practice of composition is combined with the study of literature, it gives in brief space the principal requirements of plain English style and concentrates attention on the rules of usage and principles of composition most commonly violated. Table of Contents: ~~~~~~~~~~~~~~~~~~ I. Introductory II. Elementary Rules of Usage 1. Form the possessive singular of nouns with 's 2. In a series of three or more terms with a single conjunction, use a comma after each term except the last 3. Enclose parenthetic expressions between commas 4. Place a comma before and or but introducing an independent clause 5. Do not join independent clauses by a comma 6. Do not break sentences in two 7. A participial phrase at the beginning of a sentence must refer to the grammatical subject 8. Divide words at line-ends, in accordance with their formation and pronunciation III. Elementary Principles of Composition 9. Make the paragraph the unit of composition: one paragraph to each topic 10. As a rule, begin each paragraph with a topic sentence; end it in conformity with the beginning 11. Use the active voice 12. Put statements in positive form 13. Omit needless words 14. Avoid a succession of loose sentences 15. Express co-ordinate ideas in similar form 16. Keep related words together 17. In summaries, keep to one tense 18. Place the emphatic words of a sentence at the end IV. A Few Matters of Form V. Words and Expressions Commonly Misued VI. Words Commonly Misspelled |
